Your privacy is our top priority at ck399. This page explains in detail how your personal information is collected, where it is stored, and how it is kept secure.
Your data is protected using modern technology and international standards
All your data on ck399 is protected with 256-bit SSL/TLS encryption. This banking-grade security ensures that no one can read or steal your information.
Ck399 never sells your personal data to advertising companies or third parties. Only limited information is shared for payment processing and legal compliance.
As a ck399 member, you can view, correct, or request deletion of your stored data at any time. Your information belongs to you.
Ck399's systems are regularly audited by third-party cybersecurity experts. Any vulnerabilities are identified and resolved promptly.
Ck399 is fully transparent about which cookies are used and why. We do not use unnecessary tracking cookies.
Ck399's Privacy Policy is built in compliance with GDPR and international data protection standards, ensuring the highest level of protection for users in Bangladesh.
All of ck399's policies regarding your information are laid out in full detail below
Ck399 is an international-standard online gaming and betting platform built to deliver a safe and entertaining experience for users in Bangladesh. ck399 believes that protecting your personal information is a fundamental right.
This Privacy Policy has been prepared in compliance with Bangladesh and international data protection laws. By using the ck399 website and app, you are considered to have read and accepted this Privacy Policy.
The information described in this policy applies to all ck399 services — including the website, mobile app, live chat, and email support. For any questions, please contact the ck399 support team.
This Privacy Policy was last updated in January 2026. Members will be notified by email in advance of any major changes.
Ck399 only collects information necessary for the smooth operation of the platform, ensuring member safety, and meeting legal obligations. A detailed list of the data collected is provided below:
| Data Types | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, phone number | Account Security & Support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Activity Data | Gaming history, login times | Responsible Gaming Monitoring |
Ck399 never collects more data than necessary. We always aim to keep the amount of information collected to a minimum.
Ck399 uses your information only for the specific purposes listed below. It is never used for anything beyond these:
Ck399 never sells your data to advertisers or third parties. Your information is not used for marketing purposes without your consent.
Ck399 uses the latest technology to protect your data. Below is a detailed overview of our security measures:
Use a strong password, change it regularly, and never share your login credentials with anyone. If you notice any suspicious activity, report it to ck399 support immediately.
Ck399 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. ck399 uses the following types of cookies:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential | Maintaining login sessions and security | Until end of session |
| Functionality | Remembering language preferences and settings | 1 year |
| Analytics | Site usage statistics (anonymous) | 6 months |
Ck399 does not use third-party advertising cookies. You can delete or disable cookies at any time through your browser settings, though some site features may not function as intended.
As a ck399 member, you have the following rights regarding your personal information:
You may request to know what information ck399 holds about you.
If any of your information is incorrect, you may request that it be corrected.
You may request that your data be deleted in certain circumstances.
You may request that data processing be restricted in certain cases.
You may request a copy of your information in a structured format.
You may object to and opt out of the use of your data for specific purposes.
To exercise any of the rights listed above, please contact the ck399 support team. All requests will be responded to within 30 days of receipt.
Ck399 does not retain your data longer than necessary. Retention periods are determined by the type of information:
Once the applicable retention period has ended, ck399 automatically deletes or anonymizes your data so that you can no longer be identified.
Ck399 strictly does not collect or process data from anyone under the age of 18. Individuals under 18 are not permitted to register on ck399.
Age verification is in place at the time of registration. If ck399 becomes aware that a minor's data has been collected inadvertently, it will immediately delete that data and close the associated account.
If you suspect your child under 18 is using ck399, contact our support team immediately. We will take swift action.
Ck399 reserves the right to update this Privacy Policy as needed. How members are notified depends on the nature of the change:
Continued use of ck399 after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any questions or concerns about this Privacy Policy, please contact the ck399 support team. Email: [email protected] — we will respond within 48 hours.
Answers to the Most Frequently Asked Questions About Our Privacy Policy
Your privacy and security are our top priority at ck399. Register with confidence and enjoy the best gaming experience on Bangladesh's most trusted platform.