Terms and Conditions

ck399 Terms & Conditions — Full Transparency

Please read these terms and conditions carefully before opening an account on ck399. All details regarding accounts, bonuses, payments, gaming conduct, and your rights are clearly outlined here.

Last Updated: January 2026
Key Points
  • Registration is required before using the platform
  • Membership is open to individuals aged 18 and above only
  • Only one account per person is permitted
  • Specific terms apply to bonus usage
  • All transactions are secure and encrypted
  • Violations may result in account suspension

Terms & Conditions Key Points

Here's what you need to know to play safely and comfortably on ck399

Account Register

To register as a member on ck399, you must provide accurate and genuine information. Providing false details risks account cancellation. Only one account per person is permitted.

Bonuses & Promotions

All bonuses come with specific wagering requirements that must be met before withdrawal. Each bonus can only be claimed once.

Deposits & Withdrawals

Fast transactions are available via bKash, Nagad, and Rocket. KYC verification is mandatory before making a withdrawal. All transactions must be within the designated limits.

Fair Play Policy

Fraudulent activity, the use of bots, or gaining advantages through multiple accounts is strictly prohibited on ck399. Any such activity will result in permanent account closure.

Privacy & Security

Never share your login credentials with anyone. Account security is the member's own responsibility. Report any suspicious activity to support immediately.

Responsible Gaming

Ck399 is committed to responsible gaming. Deposit limits, session timers, and self-exclusion tools are available. Keep gaming within the bounds of entertainment.

1. General Terms & Conditions

By accessing or using the ck399 platform, you are deemed to have fully read and accepted these terms and conditions. ck399's terms and conditions apply equally to all members.

These terms and conditions have been drawn up in accordance with Bangladeshi law and international gaming regulatory frameworks. ck399 reserves the right to amend these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

Ck399 services are intended for personal and recreational use only. Using the platform for commercial purposes or on behalf of third parties is strictly prohibited. If any part of these terms is unclear, contact our 24/7 support team.

Important Note

Members will be notified of any changes to ck399's terms and conditions via email or an in-platform notification. We recommend visiting this page regularly.

2. Account Registration & Eligibility

The following requirements must be met to become a member of ck399:

  • Applicants must be 18 years of age or older. ck399 does not permit minors to open accounts and age verification is mandatory.
  • Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and the balances may be confiscated.
  • The name, address, date of birth, and phone number provided at registration must be accurate and genuine. Providing false information risks account cancellation.
  • Keeping the account password secure is entirely the member's responsibility. Any unauthorized access to the account must be reported to ck399 support immediately.
  • ck399 cannot be accessed or used from countries where online gaming is prohibited by law.

After registration, ck399 may request a copy of your national ID or passport for identity verification (KYC). This verification process is essential to ensure the safety and security of all members.

3. Deposits & Withdrawals

Deposits on ck399 are easy via bKash, Nagad, and Rocket. All transactions are secured with 256-bit SSL encryption. The following deposit and withdrawal conditions apply:

Deposit Conditions

A minimum deposit limit applies. All deposits must come from the member's own bank or mobile banking account. Third-party deposits are strictly prohibited.

Withdrawal Conditions

KYC verification is mandatory before making a withdrawal. Withdrawals can only be processed to an account in the member's own name. Processing typically takes between 15 minutes and 24 hours.

Ck399 reserves the right to temporarily hold withdrawals and request additional information for any suspicious transactions. In line with international anti-money laundering regulations, ck399 monitors all large transactions.

Caution

To withdraw bonus funds, the required wagering requirement must be met. Attempting to withdraw before fulfilling the bonus terms will result in the bonus being cancelled.

4. Bonus & Promotion Terms

The following conditions apply to ck399 bonuses and promotions. Failure to meet bonus terms will result in the cancellation of the bonus and any winnings derived from it.

  • Welcome Bonus: Each new member is eligible for the welcome bonus once only. A minimum deposit within the specified timeframe is required to claim the bonus.
  • Wagering Requirement: Most bonuses carry a wagering requirement of 15x to 30x, meaning you must wager a specified multiple of the bonus amount before making a withdrawal.
  • Bonus validity period: Every bonus has an expiry period. If not used within that period, the bonus will be automatically forfeited.
  • Referral Bonus: You can earn a referral bonus by inviting friends to ck399. However, fake referrals or using multiple accounts to claim bonuses is strictly prohibited.
  • Cashback: The weekly cashback offer applies when you wager a specified amount on eligible games.

Ck399 reserves the right to modify or discontinue any bonus program at any time. We recommend checking the promotions page regularly to stay up to date on active offers.

5. Gaming Rules

All games on ck399 operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely fair and not predetermined.

Please follow these rules during your gaming session:

  • Each game has its own rules and payout rate (RTP), which can be found in the game information section.
  • ck399 is not responsible for disconnections during a gaming session. However, any incomplete casino game rounds will be completed automatically by the system.
  • If a Sports Betting event is cancelled or rescheduled, the stake will be refunded or revised rules will apply.
  • In Live Casino games, the dealer's decision is final and cannot be disputed.
  • If a technical error causes an incorrect result in any game, that result will be considered void.

Most games on ck399 can be tried for free in demo mode. New members are encouraged to use demo mode to get familiar with a game before wagering real money.

6. Prohibited Activities

The following activities are strictly prohibited on the ck399 platform. Violations will result in permanent account closure and possible balance forfeiture:

  • Opening or operating multiple accounts under the same person.
  • Using automated bots, scripts, or software to play games or place bets.
  • Using ck399 for money laundering or to legitimize illegally obtained funds.
  • Exploiting the bonus system to gain unfair advantages (bonus abuse).
  • Registering or completing KYC using a false identity or forged documents.
  • Attempting to gain unauthorized access to another member's account.
  • Attempting to attack ck399's servers or technical infrastructure.
  • Providing betting or gaming services on behalf of a third party.
Warning on Consequences

Ck399 reserves the right to take legal action against anyone involved in any of the prohibited activities listed above. Information on suspicious activity may be reported to the relevant authorities.

7. Account Suspension or Closure

Ck399 reserves the right to temporarily suspend or permanently close any member account without prior notice in the following circumstances:

  • If any part of these terms and conditions is violated.
  • If KYC verification fails or incorrect information is provided.
  • If the account has had no activity for an extended period (over 12 months).
  • By order of a court or government authority.
  • If the member themselves submits a self-exclusion request.

Members may request to close their account at any time. Prior to closure, they will have the opportunity to withdraw any available balance, subject to applicable conditions.

8. Privacy & Data Protection

Ck399 treats member personal data with the utmost care. Full details on how your information is collected, stored, and used can be found in our Privacy Policy.

Ck399 never sells member personal information to third parties. Data is used solely for payment processing, KYC verification, and legal compliance.

Our Data Protection Commitment

All your data is protected with 256-bit SSL encryption. Our servers undergo regular third-party security audits. For more details, please visit our Privacy Policy Visit the page.

9. Limitation of Liability

Ck399 will not be held liable in the following circumstances:

  • If a gaming session is disrupted or lost due to the member's own internet disconnection.
  • If services are interrupted due to circumstances beyond our control, such as natural disasters, cyberattacks, or government directives.
  • If a member's account credentials are compromised due to their own negligence.
  • If a transaction is delayed due to a third-party payment gateway.

For any disputes or complaints, we recommend contacting the ck399 support team first. Our team aims to resolve issues within 48 hours.

10. Changes to Terms & Conditions Policy

Ck399 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or an in-platform notification in advance.

Continuing to use ck399 after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.

Stay Updated

The latest version of the terms and conditions is always available on this page. Please check the "Last Updated" date at the top of the page.

General FAQ

Most frequently asked questions about the terms and conditions

Yes, you must be 18 or older to open an account and play on ck399. Minors are not permitted to register. KYC documents may be requested to verify your age.

No. Each person is permitted only one account on ck399. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.

A wagering requirement means you must wager a specified multiple of the bonus amount before it can be withdrawn. For example, a bonus of 100 BDT with a 20x requirement means you must place a total of 2,000 BDT in wagers.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 15 minutes to 24 hours. If KYC verification is complete and all conditions are met, most withdrawals are completed promptly.

For major updates, ck399 will notify you via your registered email and through platform notifications. You can also check the "Last Updated" date at the top of this page to see whether any changes have been made.

Contact the ck399 support team via live chat or email to request account closure. You will have the opportunity to withdraw any available balance before the account is closed.

Done reading the terms? Now ck399Join

Ck399's terms and conditions are transparent and straightforward — because we believe members should play with full knowledge. Register today and enjoy safe gaming.

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